OTRS Email attachments not visible -

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i've got otrs server running, functional. problem ticket attachments can viewed in web interface, , not in emails. have open ticket in browser first, before can view attached images , on. in web interface, displays fine.

does have /opt/otrs/bin/otrs.articlestorageswitch.pl fs db? or there else i'm missing?

thanks in advance, ben

there sysconfig function this

ticket -> frontend::agent::ticket::articleattachmentmodule

there should 2 modules. in the

framework -> core::web::attachmentdownloadtype

you can select module use.

this default set attachment, when set inline doesn't download attachment shows them inline.


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