OTRS Email attachments not visible -
i've got otrs server running, functional. problem ticket attachments can viewed in web interface, , not in emails. have open ticket in browser first, before can view attached images , on. in web interface, displays fine.
does have /opt/otrs/bin/otrs.articlestorageswitch.pl fs db? or there else i'm missing?
thanks in advance, ben
there sysconfig function this
ticket -> frontend::agent::ticket::articleattachmentmodule
there should 2 modules. in the
framework -> core::web::attachmentdownloadtype
you can select module use.
this default set attachment, when set inline doesn't download attachment shows them inline.
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